Government · Moraph software
Municipal Fleet & Asset IoT Monitor
See where city vehicles are, how they are running, and show residents the work being done
Overview
The Municipal Fleet & Asset IoT Monitor brings telematics, fuel and maintenance data from city vehicles and equipment into one view of location, use, fuel and condition. Fault codes and service schedules become work orders for your shop, and fleet managers can see which vehicles are underused or costly to run. A public Proof of Service map shows residents where plowing, sweeping or other route work has been done, with sensitive vehicles excluded and timing set by you.
The problem it solves
City fleets run on data spread across several telematics vendors, fuel card statements, a maintenance system and paper logs. Supervisors cannot easily see where crews are during a storm, mechanics learn about faults when a vehicle breaks down, and fleet managers struggle to show which vehicles are needed. Residents call to ask whether their street has been plowed, and staff answer from radio traffic and memory.
Who it’s for
- Fleet managers and fleet services divisions
- Public works and streets operations supervisors
- Fleet maintenance shops and mechanics
- Public information officers and 311 teams
- Finance and asset management staff responsible for capital planning
How the work flows
- TrackLocation, engine and equipment data from your telematics devices arrive in one map and vehicle list, whatever vendor each device comes from.
- MaintainOdometer and engine-hour readings drive preventive maintenance schedules, and fault codes are reviewed before they become breakdowns.
- AnalyzeFuel, use and maintenance costs are brought together per vehicle, so fleet managers can see which vehicles are underused, costly or due for replacement.
- PublishFor route services such as snow plowing and street sweeping, the Monitor publishes a public map of where service has been done, using rules your city sets.
What it does
- Multi-vendor telematics
- Data from more than one telematics provider and from vehicle manufacturers' connected-vehicle feeds shown in one place.
- Operations map
- Vehicles and equipment on a live map by department, class and status, with route history for a chosen time window.
- Equipment sensors
- Plow blade, spreader, sweeper broom and power take-off status recorded where your vehicles are equipped to report it.
- Asset register
- Every vehicle and tracked asset with its department, class, funding source, acquisition date and assigned device.
- Preventive maintenance
- Service intervals by vehicle class, with due and overdue maintenance calculated from actual mileage and engine hours.
- Fault code review
- Engine fault codes listed by severity, with history per vehicle, for a shop supervisor to decide on action.
- Work orders
- Open work orders from fault codes, schedules or driver reports, or pass them to your existing maintenance system.
- Fuel matching
- Fuel card transactions matched to vehicles, with exceptions such as fills larger than the tank or fills while the vehicle was elsewhere.
- Utilization and cost
- Hours in use, idle time, distance, fuel and maintenance cost per vehicle, compared within its class.
- Proof of Service map
- A public map of serviced streets for the services and vehicle classes you choose, with a publication delay and sensitive vehicles excluded.
- Geofences and alerts
- Alerts when vehicles enter or leave areas you define, run out of hours, or stop reporting.
- Complete audit trail
- Every view of location history, export, configuration change and public map setting recorded with the person and time.
Who uses it
- Fleet manager
- Owns the fleet, its maintenance program and replacement planning
- Operations supervisor
- Watches crews and vehicles during operations and storm events
- Shop supervisor
- Reviews fault codes and maintenance due and assigns work orders
- Mechanic
- Works assigned work orders and records repairs
- Public information officer
- Controls what the public Proof of Service map shows and when
- Auditor (read-only)
- Reviews records and the audit trail without changing anything
Integrations
- Telematics providers
- Location, engine and sensor data from your telematics vendors and manufacturers' connected-vehicle services, connected during implementation.
- Fuel cards
- Transactions from your fuel card provider or city fuel sites matched to vehicles.
- Fleet maintenance system
- Work orders passed to the maintenance or enterprise asset management system your shop already uses, with completion returned.
- Finance and ERP
- Asset register and cost data exchanged with your finance system for capital planning.
- GIS
- Street centerlines and service routes from your GIS, including Esri ArcGIS, used to mark serviced segments.
- 311 and service requests
- Service status shared with your 311 system, including Moraph's 311 Omni-Channel Citizen Intake, so agents can answer resident questions.
- Single sign-on
- Staff sign in through your identity provider (SAML or OpenID Connect).
- Work API
- Vehicle, maintenance and utilization data available to your reporting tools through the Moraph Work API.
Security
- Single sign-on
- Staff sign in through your identity provider, so your password and multi-factor policies apply.
- Role-based access
- What each person can see follows their role and department; police and other sensitive vehicles can be hidden from everyone outside the owning department.
- Public map safeguards
- Only the services and vehicle classes you choose appear publicly, after a delay you set, and never with driver names.
- Encryption and keys
- Client data is encrypted, with keys Moraph staff cannot use without explicit, time-bound authorization.
- Complete audit trail
- Every view of location history, export and change is logged with the person and time, and cannot be edited.
- US-only hosting
- Data for US government clients is hosted in the United States region only, and every release passes security testing gates with a software bill of materials kept for the product.
Hosting and deployment
- Moraph cloud (US)
- Hosted and operated by Moraph in the United States region.
- Dedicated environment
- A single-tenant environment for cities whose policies require isolation, for example where police vehicle data is included, scoped in the proposal.
- With a managed service
- Optionally run alongside a Moraph managed service for telematics integration support and platform administration.
Implementation
- Asset register
- We load your vehicles and equipment from your current fleet or finance system and confirm departments, classes and funding sources with your fleet manager.
- Telematics connection
- Each telematics provider is connected and its devices matched to assets. We need API access or data exports arranged with each provider.
- Maintenance and fuel
- Service intervals, fuel card feeds and the connection to your maintenance system are set up and tested with your shop.
- Routes and GIS
- Street segments, routes and zones are loaded from your GIS, and service rules for plowing, sweeping and other route work agreed with public works.
- Public map policy
- Your city decides which services and vehicle classes appear publicly, the publication delay and who can turn the map on, and we configure it before launch.
- Training and go-live
- Supervisors, shop staff and the public information office are trained on their own workflows, and departments go live in an order you choose.
What it doesn’t do
- It does not supply telematics hardware or connectivity. Devices and data plans come from your telematics providers, and data quality depends on them.
- Equipment sensor data such as plow and spreader status is only available where vehicles are fitted to report it.
- The public map shows where vehicles have passed with equipment active; it is not a guarantee of road condition or that a street is clear.
- What appears on the public map, and when, is your city's decision. The Monitor applies those settings.
- It is not a full fleet maintenance or parts inventory system. It works with your existing maintenance system or handles basic work orders only.
- It is not a computer-aided dispatch system and does not dispatch police, fire or EMS vehicles.
- Driver behavior data may be subject to labor agreements and records laws; how it is used is your city's decision.
- Location history is kept for the retention period you set, and is subject to your state's public records law.
How to evaluate it
- Connect a sample of vehicles from each of your telematics providers and confirm they appear on one map
- Review fault codes from a week of real data with your shop supervisor
- Compare preventive maintenance due dates with your current schedule
- Match a month of fuel card transactions and review the exceptions
- Configure the public map for a mock storm and preview what residents would see
- Confirm that sensitive vehicles are hidden from users outside the owning department
Questions
Who owns the vehicle data?
Your city does. How it is returned to you and deleted at the end of the agreement is set out in the contract.
Do we need to replace our telematics devices?
Not usually. The Monitor connects to the telematics providers and connected-vehicle services you already use, where they offer an API or data export.
Can police vehicles be included?
Yes, for internal fleet and maintenance purposes, with location limited to the police department's own users and excluded from the public map. Where CJIS requirements apply, Moraph maps the relevant controls and supports your agency's own review.
Does the public map show vehicles in real time?
Not by default. The city chooses which services appear and the delay before positions are published.
How is it priced?
As a subscription, usually measured by the number of vehicles and assets monitored, with implementation charged separately. See Working with Moraph for what drives a quotation.
Is there an accessibility conformance report?
Ask for one through the procurement request form at /how-to-buy/request, naming the version you are evaluating.